About Afghan Telecom

Afghan Telecom Corporation was incorporated in 24 September 2005 to provide unified telecommunication services throughout Afghanistan under the stewardship of Ministry of Communications & Information Technology.

Accordingly, Afghan Telecom adopted a challenging program aiming to transform its business from government system to the recognized commercial business standards. The company has developed clear strategies focusing on internal re-organization, re-skilling and development of its staff, enhancement of its internal processes and studying its customers' needs and requirements while continuing carrying out its national and social duties and responsibilities. Afghan Telecom Corporation is the leading national provider of telecommunication services in Afghanistan. The company is working continuously to fulfill and satisfy the market requirements, keeping pace with the emerging technologies in the telecommunications sector and satisfying the customer's needs. Afghan Telecom Corporation understands that the world is changing very fast & rapid and telecommunication is the only medium which can adapt to the changing times. Afghan Telecom is the pioneer in implementing new telecommunication services in Afghanistan & a leader in the Afghanistan telecommunication market. The role & use of telecommunications is significant for the development of the people & the country. Believing in the importance of its customers and fulfillment of their needs, Afghan Telecom Corporation is constantly adopting different Strategies that aim to support and re-enforce its competitive position. Based on its strategy, Afghan Telecom strives to enhance customer- oriented culture in all its business aspects & modus - operandi. This culture has been reflected in the organizational design of the company that comprises the best expertise in the Management level, a number of Functional Departments and Four Key Business development & Sales Units focused on the Key Afghan Telecom Customer Categories & sale points.

During these years, Afghan Telecom has gone beyond its local borders to the international markets, forming a network of businesses to international carriers with the OFC backbone with the total project length 7,500 Km in Afghanistan. 

Job Summary

Analyzing Social Media trends, developing content for Social Media and using it to maintain corporation’s brand and engaging with customers through Social Media

Job Duties & Responsibilities

Analyzing customer expectations according to past social media activity
•	Designing and implementing social media strategy to align with business goals
•	Developing and conducting social media campaigns
•	Keeping an eye on social media trends and audience preferences
•	Monitoring campaigns conducted and analyzing data obtained
•	Defining key performance indicators for social media campaigns
•	Updating social media content across all channels
•	Overseeing social media account and posting content across social media accounts
•	Using social media marketing tools to create and maintain the company’s brand
•	Analyzing the company’s digital marketing plan and social media strategy and identifying strategic weaknesses and making recommendations for improvements
•	Engaging with customers and followers and responding to queries in a timely manner and monitor customer reviews
•	Establishing relationships with social media influencers to develop a strong network
•	Developing content or assigning tasks to content developers
•	Performance of any other tasks assigned by his/her direct supervisor.

Job Requirements

Fluent with Pashto Dari and English languages.
•	Proven work experience as a Social media manager
•	Hands on experience in content management
•	Excellent copywriting skills
•	Ability to deliver creative content (text, image and video)
•	Excellent communication skills
•	Analytical and multitasking skills